FAQ
Where to find Jamie Nole’s Art locally?
You can find stickers, pins, prints, and stickers at the Terrace Art Gallery. If Jamie Nole is in a show you can find yourself an original paintings.
How are prints shipped?
All prints are secured in a plastic bag and includes a bio card of the print with a personal "thank you" written by Jamie N, if you'd like something else to be written on the card (such as "Happy Birthday") please contact Jamie Nole as soon as print is purchased. Prints are shipped flat in British Columbia and Alberta, Canada. Prints shipped everywhere else are shipped in 4” mailing boxes due to shipping facilities puncturing the flat boards in the past and not being covered by insurance.
Shipping
All orders in Canada are free
Unfortunately I can’t ship to the United States for the time being.
International
If you’d like a something to be shipped to you international please contact here.
How are cards shipped?
In envelopes for Canada
How are stickers shipped?
shipped in protective sealable packaging in paper envelopes with postage - no tracking
How are carvings shipped?
Carvings are wrapped in white tissue paper then bubble wrapped, placed in a cardboard box filled with mailing fillers.
Refunds
No refunds unless, you refuse your package and it is sent back to me. You will be sent a partial refund of the total amount of the product(s), not the shipping & handling fees that I paid for.
Print arrived damaged
If your print arrived damaged please reach out to me to send me pictures of the damage with the postal info so I can report it to Canada Post for a refund & insurance. Send the product back to me and I’ll be able to send you a new print.
How many people are on your team?
One, Jamie Nole. She designs and creates all the work you see for sale on this site, handles the shipping and handling of each parcel, maintains the website, and is talking in third person here.
Please be forgiving if your parcel is not arriving as fast as you’d like. Jamie is a hardworking mother who sometimes has to deal with sick kids.
Any other questions?
If you have any other questions please don’t hesitate to contact Jamie Nole with your questions